FAQs

For orders under $100, a shipping fee of $9.95 will be charged. However, all orders over $100 will be delivered for free, allowing you to save on shipping costs and enjoy complimentary delivery.

Click on the "Sign Up" or "My Account" link at the top of our homepage and follow the prompts to register.

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Simply browse our collections, select your desired items, choose your size and quantity, and add them to your cart. When you're ready, proceed to checkout and follow the steps to complete your purchase.

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact our customer service team immediately at customerservice@cameronj.com. We'll do our best to accommodate your request, but please note that once an order has been shipped, it cannot be modified or canceled.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay.

Yes, absolutely. We use industry-standard SSL encryption to protect your personal and payment information during checkout.

Orders are shipped from our fulfillment center in Jacksonville, FL. Products that ship directly from the manufacturer may have an alternate primary shipping location.

Yes! We are happy to support the military and their families. Follow the below directions:

• Enter Country > "United States”
• The City > choose APO or FPO
• The State
• Enter your Zip code
• Enter your full name, grade, and PSC or unit number. Orders will ship via UPS SurePost.  Expedited shipping is not available to APO/FPO.

Currently, we only ship within the United States. We hope to offer international shipping in the future!

We offer standard ground shipping, expedited shipping, and express shipping options through UPS. Estimated delivery times for each option will be displayed at checkout.

Region/Service Order Total Rate

DOMESTIC RATE

• Ground $0.00 and up $5.99
• 2nd Business Day $0.00 and up $13.50
• Next Business Day $0.00 and up $18.00

ALASKA

Ground

• $0.00 - $25.00 $22.90
• $25.01 - $50.00 $23.90
• $50.01 - $75.00 $25.90
• $75.01 - $100.00 $26.90
• $100.01 - $150.00 $28.90
• $150.01 - $200.00 $30.90
• $200.01 - $300.00 $33.90
• $300.01 and up $36.90

2nd Business Day

• $0.00 - $25.00 $22.90
• $25.01 - $50.00 $23.90
• $50.01 - $75.00 $25.90
• $75.01 - $100.00 $26.90
• $100.01 - $150.00 $28.90
• $150.01 - $200.00 $30.90
• $200.01 - $300.00 $33.90
• $300.01 and up $36.90

Next Business Day

• $0.00 - $25.00 $28.90
• $25.01 - $50.00 $29.90
• $50.01 - $75.00 $31.90
• $75.01 - $100.00 $32.90
• $100.01 - $150.00 $34.90
• $150.01 - $200.00 $36.90
• $200.01 - $300.00 $39.90
• $300.01 and up $42.90

HAWAII

Ground

• $0.00 - $25.00 $22.90
• $25.01 - $50.00 $23.90
• $50.01 - $75.00 $25.90
• $75.01 - $100.00 $26.90
• $100.01 - $150.00 $28.90
• $150.01 - $200.00 $30.90
• $200.01 - $300.00 $33.90
• $300.01 and up $36.90

2nd Business Day

• $0.00 - $25.00 $22.90
• $25.01 - $50.00 $23.90
• $50.01 - $75.00 $25.90
• $75.01 - $100.00 $26.90
• $100.01 - $150.00 $28.90
• $150.01 - $200.00 $30.90
• $200.01 - $300.00 $33.90
• $300.01 and up $36.90

Next Business Day

• $0.00 - $25.00 $28.90
• $25.01 - $50.00 $29.90
• $50.01 - $75.00 $31.90
• $75.01 - $100.00 $32.90
• $100.01 - $150.00 $34.90
• $150.01 - $200.00 $36.90
• $200.01 - $300.00 $39.90
• $300.01 and up$42.90

Processing time is typically 1-2 business days.

Standard Shipping: 4-7 business days

Expedited Shipping: 3-4 business days

Express Shipping: 2-3 business days

Arrival times are dependent on item availability and ship-from location. Saturday deliveries in most areas. Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt shipping services.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website. You can also track your order directly through your account on our website if you created one.

Please contact our customer service team immediately if your package is lost or arrives damaged. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

We offer a 90-day return policy from the date of delivery. Merchandise that is unopened and in original condition can be returned within 90 days of purchase. Please see exceptions/conditions below:

• Gift Cards are non-refundable.
• Shipping and handling fees are non-refundable.
• Clearance merchandise is non-refundable.
• NIL products are non-refundable.

• Go to your account
• Go to orders
• Find the order with the item(s) in question
• Click on Refund/Exchange to begin the process and follow the steps from there.

Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days. You will receive an email notification when your refund has been issued.

Yes, we offer exchanges for the same item in a different size (subject to availability). If you wish to exchange for a different product, please initiate a return for the original item and place a new order for the desired item.

You can reach our customer service team via:

Phone: (800)-381-5151

Email: customerservice@cameronj.com

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM Eastern Standard Time (EST). We aim to respond to all inquiries within 24-48 business hours.